Rutgers, The State University of New Jersey, is seeking an Administrative Assistant for the Office of Advising and Academic Services (OAAS) within the School of Arts and Science (SAS). This position provides administrative support to the deans and advisors of the SAS Office of Advising and Academic Services by assisting with the coordination and administration of communications, programs, projects, and processes, and with the preparation and maintenance of student records, databases, departmental statistics, reports and documents. The Administrative Assistant also assists with the analysis of various administrative documents and program data.
Among the key duties of this position are the following:
Schedules appointments, provides front-line triage for student and Rutgers community inquiries, responds to email correspondence, arranges and coordinates logistics for advising centers, events and meetings.
Processes various administrative documents and data as needed.
Creates routine informational materials and aids in supporting academic promotional activities.
Completes other work as assigned, consistent with a basic understanding of the academic mission, policies, role, and goals of the School of Arts and Sciences, and the tasks and responsibilities of the Administrative Assistant in the achievement of these goals.
May assist in supporting research activities and serve as a liaison within and outside the Advising Office, primarily with faculty and staff of other SAS departments.
Works under direct supervision, with specific instructions on routine or semi routine work and within established work parameters for the SAS Office of Advising and Academic Services.
Performs professional work that requires knowledge of SAS and university academic policies, as well as general administrative/office management practices and the basic application and use of concepts, theories, and terminology of undergraduate academic services.
Minimum Education and Experience:
Bachelor's degree, or an equivalent combination of education and/or experience that demonstrates knowledge and understanding of advising practices, office administration, well developed interpersonal skills, work organization, coordination, facilitation, higher education principles and legislation, database management and/or report writing principles and practices.
Required Knowledge, Skills, and Abilities:
Good communication skills and computer literacy, including expert level fluency with Microsoft Excel and Microsoft Mail Merge technology.
Fluent and comfortable with all forms of electronic communication and processes.
Experience working with sensitivity and maintaining confidentiality, while retaining the integrity of the SAS policies.
Bachelor's Degree in Liberal Ars and Sciences area.
One year relevant experience in higher education administrative function.
Experience using Rutgers IMS system, Image Now system, My Advisor, RU Scheduler, and Degree Navigator.
Demonstrated and well defined organizational, managerial and problem/solving resolutions skills, as well as versatile interpersonal skills.
Experience working directly with undergraduate students in a student service or advising capacity.
Complete fluency with the Microsoft Suite of products.
Expertise in working with and developing databases.
Rutgers IMS system, Image Now system, My Advisor, RU Scheduler, and Degree Navigator, Cornerstone, RU Marketplace and various SAS systems.
Physical Demands and Work Environment:
The position may require using stairs in buildings lacking elevators, and sitting on a high
Internal Number: 136119
About Rutgers University
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.