Responsible for the operational activities of an Automated Pharmacy Refill Center.
Reviews and analyzes reports, records and directives, and confers with Operations Manager, Inventory Manager, and Facilities Management to obtain data required for planning activities, such as new commitments, status of work in progress, and problems encountered
Monitors efficiency and productivity trends, potential problems, and opportunities proactively
Ensures efficient operation of the central fill operation including managing staffing assignments, intraday staffing adjustments, monitoring system flow, and adjusting operational thresholds and variables for smooth production flow.
Optimizes operations shift schedules as required to support McKesson and customer goals
Develops, evaluates, and maintains Standard Operating Procedures for all operational functions
Develop comprehensive performance objectives for quarterly objectives and reviews (team, and individual)
Gives work direction, resolves problems, and sets deadlines to ensure timely completion of work.
Coordinates pharmacy installs and troubleshoots proprietary system problems working with a variety of vendors
Develop and maintain comprehensive training program including mandatory McKesson annual training, pharmacy SOP's, and any required compliance training for the customer
Ensure standards for efficiency, and productivity are being met / exceeded always
Complete pharmacy incident research including detailed root cause, and corrective action with acute sensitivity to the needs of the customer
Collaborate with home DC, and transportation couriers to ensure contractual service levels are met
Lead the McKesson safety program to ensure a safety first working environment and culture
Interview, hire, and develop a team of engaged professional pharmacy staff
Compile and distribute a number of different reports to support management and the business
Ability to assist with pharmacy technician responsibilities including training new technicians, dispensing countable and unit-of-use medication, and replenishing automated filling canisters.
5+ years operational experience including 2+ years managerial experience
Willing to apply for, and maintain Indiana Pharmacy Technician License
Experience inspiring a team, leveraging strengths, executing a strategy, advancing a business, and developing self / others
Proficiency in MS Office and strong general computer proficiency required
Excellent and effective business communication skills both verbally and in writing
Skill at communicating insights and understanding of issues and problems
Predominantly second shift (2p-10:30p), but must be open to flexible hours and rotational Saturdays to support McKesson, the team, and our customer; must also be open to adjusting shift and overtime as needed based on business requirements.
Experienced in analyzing data and conditions in real time and adjusting as needed
Additional Knowledge & Skills
4 year degree preferred
Industry experience in pharmacy distribution, automation, logistics, supply chain, warehouse, manufacturing or distribution environment preferred
Skilled in interviewing, coaching, evaluation, discipline and record keeping
Experience with pharmacy compliance, regulatory, FDA or ISO9000 regulations a plus
Demonstrated ability to analyze problems, past symptoms to root cause levels.
4-year degree or equivalent experience
High energy production environment
May be required to work various shifts, including nights and days.
General Office Demands
Occasional lifting - up to 35 pounds
Occasional work in the warehouse (picking/packing, etc.)
Mandatory Mask facility (required at all times)
Ability to be on your feet (8+ hours/day)
Career Level - Manager - M1
McKesson is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to McKessonTalentAcquisition@mckesson.com . Resumes or CVs submitted to this email box will not be accepted.
Current employees must apply through the internal career site.
Join us at McKesson!
Internal Number: JR0046239
About McKesson Corporation
We deliver careers with purpose and potential. Our focus on better health starts with creating an inclusive environment with strong values where you can build a fulfilling career. You can count on us to provide you with resources and opportunities to grow and be your best, while contributing to our pursuit of improving lives. Every day, McKesson’s employees deliver products to healthcare providers that make a difference in the care and life of a patient. We work to distribute medical supplies, bandages, syringes, vials of flu vaccine, and pharmaceutical drugs to help real patients like Jack, an eight-year-old boy battling cancer. We take that job seriously. Together, the work we do is shaping the future of healthcare. If you are passionate about combining a meaningful career with a balanced life, join us on this journey and apply for a job with McKesson today. Every day, McKesson’s employees deliver products to healthcare providers that make a difference in the care and life of a patient.