Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities Manage high severity incidents and high customer impact incidents focusing on fast recovery Champions production resilience and availability, focusing on superior client experience, by working with the operation team and technology development teams Drive the implementation of Sit
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