Are you looking for a collaborative team who shares your commitment to excellence? Do you thrive on providing superior service and solutions to internal and external customers? If you have experience with item processing and deposit operations, along with an in-depth knowledge of ACH rules, we encourage you to apply.
This position is primarily responsible for quickly and accurately performing daily departmental tasks that support Treasury Management, customer contact staff, Sb clients and that ensure uninterrupted access to our service delivery channels. This position will serve as a back-up to the Operations Specialist and will assist the Systems Support Specialist with technology and systems management.
Serves as bank expert for all electronic banking transaction platforms
Assists in the performance of the daily workflow of the item/ image capture process
Assists the Treasury Management Officer(s) with various projects, monitoring and reporting
Performs TM client product* set ups and provides ongoing maintenance and client technical support*
Assists, Treasury Management Officer(s) with new business account set up, provides ongoing account maintenance and client support
Prepares and maintains TM product/ service* risk assessments, as assigned by the Treasury Management officer(s).
Maintains tracking logs and client documentation in accordance with regulatory requirement
Performs daily report review and necessary follow up actions
Performs Check, ACH, Deposit adjustments
Completes charge backs of unauthorized transactions
Reviews and approves daily ACH and External Transfer files
Completes daily ACH Notices of Change and ACH Returns for originators
Processes and assists with foreign collection items
Updates departmental policies and procedures as assigned by Chief Operations Officer
Performs daily ACH and Check Positive Pay scrubbing, modifications, and client notifications
Processes approved credit card and debit card orders, performs necessary postings and maintenance, processes payments, and archives system reports; performs debit card tokenization, modifications, and maintenance
Sends monthly ICS, CDARs and R&T statements
Posts daily incoming and outgoing Wires Transfers
Stays abreast of compliance and security requirements and implements processes within the location to ensure regular adherence to time frame and code requirements
*including but not limited to: Online Banking, Bill Payment, ACH Origination, Wire Transfers, External Transfers, Positive Pay, Remote Deposit Capture, Mobile Capture, PIM, etc.*
Demonstrates respect for co-workers, contributes to a positive work environment
Works collaboratively with the team
Adheres to established bank policies and procedures
Demonstrates understanding of, and compliance with, governing regulations and laws
Maintains a neat and professional personal appearance and work area
Serves on bank committees as necessary
Represents the bank at community functions
Required Skills and Experience
Requirements include but are not limited to established knowledge of business deposit products/ services*; item processing; deposit account operations, expertise in account titling and knowledge of business documentation requirements; extensive familiarity with ACH rules and technical business client support; basic accounting, data entry and file maintenance.
*including but not limited to: Online Banking, Bill Payment, ACH Origination, Wire Transfers, External Transfers, Positive Pay, Remote Deposit Capture, Mobile Capture, etc.*
Bachelor’s degree from four-year College or university in finance, accounting, or a related field; or three years related experience and /or training; or equivalent combination of education and experience.
General understanding of related legal and compliance issues
Strong organizational and time-management skills with the ability to effectively multi-task
Excellent verbal and written communication skills including the ability to interpret and explain policies and procedures in a comprehensive manner
Competence with MS Office products and general office equipment
Position Description This position has frequent contact with internal customers and external customers, occasional contact with outside vendors and regulators. This position will have frequent access to confidential customer information. This position reports to the Chief Operations Officer.
Work Conditions Tasks are performed primarily in an office setting and require the ability to sit or stand for prolonged periods of time. Prolonged visual concentration at a computer monitor can be expected. Employee must be able to lift up to 25 pounds on an occasional basis. Full Time employees will generally work 38-40 hours each week. This position is eligible for the Work from Home program.
This description is meant as an overview of the Treasury Management Operations Specialist position and is not intended to describe all tasks which the employee may be asked to perform. Changes may be made to this description at any time at the discretion of the bank. Reasonable accommodations may be made to assist qualified individuals in completing the essential functions of the position.
Settlers bank is an independent bank committed to providing a workplace where collaboration, creativity, and innovation are celebrated. Share and grow your knowledge by engaging with our experienced and exceptional team of professionals. Enjoy the flexibility that supports a healthy work-life balance and a robust compensation and benefits plan.
We promise to: Be accessible through technology and in-person. Listen to learn, then offer solutions. Build relationships through collaboration.
Settlers bank will be the first choice of small to mid-size businesses and consumers who desire safety and simplicity in their banking relationship, who appreciate customized solutions, and who value the efficiency of digital banking.
ENGAGMENT: Working collaboratively with clients, coworkers, and our communities results in superior service and solutions, and a more rewarding professional experience.
EXCELLENCE: Committing to the highest ethical standards, taking accountability for our words, actions, and results, and treating all people with respect creates a culture of trust.
ENTHUSIASM: Responding with timeliness and enthusiasm, creatively app...roaching problems as opportunities, and enhancing efficiency through the innovative use of resources fosters success.
EOE Equal Opportunity Employer