The LIFE Special Project at HBS seeks to hire someone who will play the roles of both community and product manager, partnering with faculty leadership and External Relations (ER) to continue building community amongst our alumni. We have 86,000 alumni globally, many of whom are deeply committed to the school and hungry for ways to further engage with the School and each other over their lifetime. In partnership with ER, Professors Leslie Perlow and Karim Lakhani have built a growing community of alumni around their Crafting Your Life class.
An important outgrowth of the class has been innovating and experimenting with technology and AI to enhance community and better understand the levers through which capturing alumni data can serve to improve alumni-alumni and alumni-student connections, within and across generations. Most recently, this work dovetails with the School's Digital Transformation Task Force and its recommendations for how to better support HBS alumni as they navigate their own lifelong learning journey.
Imagine if alumni had ways to share their life experiences with each other in a multitude of different ways. Imagine if alumni could be connected with other alumni based on areas of shared interest, struggle, career stage, or life event.
Technology is an untapped resource to help facilitate such connections. A lack of knowledge about our alumni prevents us from being able to use technology alone to make connections.
Leveraging leading-edge best practices in design thinking and AI, the LIFE Project is co-developed in collaboration with the Laboratory for Innovative Science at Harvard. The LIFE Special Project seeks to learn about our alumni while protecting their confidentiality. We are creating a suite of tools that provide alumni powerful learning experiences but also help us better understand their interests and needs. In turn, through the use of algorithms we are developing, this information will enable us to connect them with other alumni in pairs, small groups, and larger workshops. It will also enable us to provide them resources from across the school – access to faculty, executive education programs, and products of Harvard Business School Publishing.
At the core of the LIFE Special Project are two guiding principles:
1) A little about a few will lead to a lot about many: We need to start with small powerful ways to learn a little about a few of our alumni, which in turn will interest them to share more and interest other alumni to participate – a little about a few will grow exponentially; 2) Test and learn: We know we want to build a lifelong learning community; together we seek to discover the best path to do so, learning as we go, frequently changing course as part of that discovery process. We are deeply committed to testing and learning
Duties and Responsibilities
In partnership with ER, the Project Manager will be responsible for leading community building for the LIFE Special Project. S/he will create energy and enthusiasm among alumni to participate (gamification, section competitions, etc.). S/he will design and oversee alumni design partner programs, create new ways to engage alumni, organize in-person and virtual events with alumni and will seek feedback from alumni all along the way – about the events, about the tool itself, about further tools/processes/activities we should be building/offering. Working closely with the ER Engagement team, Project Manager will align efforts to the priorities and work of ER to ensure seamless integration with the project as well as other alumni programs. The Project Manager will serve as a critical member of the overall LIFE Special Project team as well as partner with the ER team supporting LIFE and all the alumni engagement activities. S/he will work with the LIFE team to create LIFE assets/
MBA or other advanced degree required, plus 7+ years of relevant experience.
Experience in customer engagement, product management, volunteer management, communications, marketing and complex project management with multiple stakeholders, shifting priorities and deadlines.
Strong verbal and written communication skills and ability to effectively present information in a range of ways and to varied audiences.
Team player with keen eye for detail and skills to collaborate with multiple teams in a fast-paced, high-energy, often ambiguous environment.
Proven ability to prioritize and successfully manage several programs, projects and stakeholders at a time while adhering to deadlines, showing initiative and communicating regularly and succinctly with senior staff, managers, and partners.
Proven critical and strategic-thinking qualities, sound judgment, flexibility, and creative problem-solving essential.
Strong interpersonal skills and be comfortable engaging high-powered alumni constituents with poise, self-confidence, and a friendly demeanor.
Understanding of and comfort with technology. Experience in roles that leverage technology to advance customer/client agendas.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The Edmond J. Safra Center for Ethics at Harvard University seeks to strengthen teaching and research about pressing ethical issues; to foster sound norms of ethical reasoning and civic discussion; and to share the work of our community in the public interest.
Widespread ethical lapses of leaders in government, business and other professions prompt demands for more and better moral education. More fundamentally, the increasing complexity of public life - the scale and range of problems and the variety of knowledge required to deal with them - make ethical issues more difficult, even for men and women of good moral character. Not only are the ethical issues we face more complex, but the people we face them with are more diverse, increasing the frequency and intensity of our ethical disagreements.
Given these changes in the United States and in societies around the globe, the Center seeks to help meet the growing need for teachers, scholars, and leaders who address questions of moral choice across many of the professions and in public life more generally, and promotes a perspective on ethics informed by both theory and practice. We explore the connection between the problems t...hat professionals confront and the social and political structures in which they act. More generally, we address the ethical issues that all citizens face as they make the choices that profoundly affect the present and future of their societies in our increasingly interdependent world.