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Senior Associate/Associate, Customer Service Specialist, Dedicated Servicing, Institutional Banking Group Operation BusinessCare, Technology & Operation
Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Role Overview: Ensure the team's effectiveness & efficiency in handling daily BAU. To deepen and strengthen customer relationships through exemplary service and to uphold the best-in-class service standards Interact with internal & external premier customers to answer customer queries and resolve customers&apos


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