At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
STUDENT AFFAIRS OVERVIEW: The Division of Student Affairs at UC Berkeley is the gateway to all aspects of the student experience. From recruiting and enrolling; to feeding and housing; to leadership and development opportunities we put Berkeley's students first. We pride ourselves on our culture of care and the services we provide to students throughout their university journey. Our commitment to access, service, and engagement is helping to shape the lives of tomorrow's leaders. To learn more about the culture of UC Berkeley Student Affairs, please visit our website.
BUSINESS OPERATIONS DEPARTMENTAL OVERVIEW: Our mission is We Serve those that Serve Students and we embody this mission by providing administrative services that benefit our clients so they can spend their time in direct service to students. We provide an extensive array of services including procurement, cashiering, accounts receivable/payable, event and travel management, facility services, safety, workstation ergonomics, imaging and mail services, project management and workforce planning for more than 3,381 employees. For more information about Business Operations, please visit our website.
We are looking for a dynamic team member who embodies our aspirational culture to join a great workplace where staff trust the people they work with, take pride in what they do, and feel a sense of community in support of the student experience.
Application Review Date
The First Review Date for this job is: September 21, 2021
OVERVIEW : This position provides a variety of administrative services for the entire Division of Student Affairs that include four core Divisional functions; Safety & Ergonomics, Imaging, Mail Services and Facilities. The incumbent will work closely with the Subject Matter Expert's (SME's) while receiving general direction from their supervisor. However, to be successful in this position the incumbent will need to be equally as strong working independently on each of the four core functions.
IMAGING : Responsible for ensuring all 70,000+ undergraduate paper and electronic documents received annually from 26,000+ students are opened, sorted, scanned, QA'd and linked appropriately to ensure the Admissions, Financial Aid, Registrar Office and most importantly our students have a smooth experience and ability to view all documents electronically.
MAIL SERVICES: Handling all mail duties including shipping by 3rd party vendor nationally and internationally for assigned departments. Seasonally, incumbent will be responsible for coordinating with various Admissions and Enrollment (A&E) representatives on timely shipment of publications across the nation to aid in yield activities. Position will be responsible for maintaining an onsite inventory of materials to support these activities.
FACILITIES : This position provides services in support of organizing, planning, logistics and execution of office moves, work orders for office and building repairs and building services, coordinating work requests and vendors, organizing and coordinating minor building refreshes and repaints as well as larger building renovation projects (in concert with Capital Projections), and all administrative aspects of building management. The incumbent provides all aspects of equipment management, maintenance contracts and oversees installation. In summary, this position supports critical departments within all of Student Affairs through managing various known and unknown requests, which may also be general and or administrative in nature, by problem solving, creating efficiencies and delivering the highest levels of customer service.
SAFETY AND ERGONOMICS: Responsible for ergonomic assessments, follow-up, and education of Student Affairs staff. Responsible for implementing and documenting workplace safety measures, as specified in the department's injury and illness prevention program. Position will support the mission of the Divisional Safety Officer and Leave of Absence Specialist as needed.
Must be able to lift 50 lbs
Minimum of two (2) years of experience between any of the four core responsibilities and or verifiable adminsitravie and customer service experience.
Excellent organizational, problem-solving, and oral/written communication skills.
Excellent interpersonal communication skills and political acumen, including skill in effectively communicating with staff at all levels.
Demonstrated ability to provide excellent concierge-style client service.
Demonstrated skill in critical thinking, active listening, and persuasiveness, to communicate effectively with a diverse client base.
Thorough organization skills and ability to multi-task within demanding timeframes.
Demonstrated skill in managing projects from beginning to end, including the ability to independently research options, review and assess a range of variables to define key issues, evaluate reasonable alternatives, and make logical recommendations and decisions.
Ability to analyze information and synthesize data with a strong attention to detail.
Ability to work independently and as part of a team.
Ability to use sound judgement in responding to issues and concerns.
Intermediate/advanced computer applications skills in Word, Excel
Ability to learn and master new computer applications
Ability to determine when issues/problems need to be brought to the attention of higher level staff and/or management.
Working knowledge of concepts, principles and practices in computer workstation evaluations and support services.
Experience implementing workplace safety programs
Experience using ImageNow document imaging software and techniques
Experience with facility and equipment management.
Salary & Benefits
Hourly rate is commensurate with experience. Hiring range is $25.65 - $29.40/hour. For information on the comprehensive benefits package offered by the University visit:
Please submit your cover letter and resume as a single attachment when applying.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.