This position will provide a centralized communication resource for monitoring and coordinating a variety of airport activities that affect the safe, efficient and secure provision of services to passengers, tenants and customers in compliance with Federal Aviation Regulations.
Some of what you'll be doing:
You will manage aircraft Common Use gates and Customs baggage carousels for arriving international flights and domestic arriving/departing.
You will monitor flight activity and airport aircraft parking resources to ensure a proactive approach to resolve daily gate use conflicts, which also includes cargo aircraft parking spaces.
You will monitor the airport’s access control system and dispatch personnel to security related alarms.
You will share responsibility for monitoring various Aviation Maintenance systems and respond according to established procedures and protocols.
You will monitor and operates the Satellite Transit System (STS) during normal, routine maintenance and emergency operations.
You will answer phone and radio calls for maintenance and airport operations issues and respond according to established procedures and protocols.
You will make public announcements via the Terminal Announcement System including airport voice paging service for customers and may, on occasion, accommodate airline request for flight operation pages.
You will use emergent notification system to alert airport stakeholders of any issues impacting airport operations.
You will log information as appropriate on maintenance system issues and calls into appropriate tracking system.
You will display and updates graphic information on electronic reader boards at various locations within the airport using the Flight Management System (FMS) aircraft gate management system.
You will monitor a variety of radio frequencies including Fire, Police, Airport Operations, Maintenance, FAA Tower and Ground, Parking, Ground Transportation.
You will maintain numerous logs and data repositories including the Airport Communication Center Significant Activity log.
You will assist with special projects related to the Communications Center activities.
Who you are:
Two years of experience may be substituted for one year of education:
Experienced – You have two (2) years of operations experience at a medium or large airport, police facility or public service agency.
Educated – You possess a high school diploma or equivalent and an AAAE Ace Communications, AAAE Ace Operations, or other airport operations certification; or an associate degree or higher.
Desired – We hope you have taken some college courses and have experience working at SEA airport.
Airport Knowledge – You’re familiar with airport topographical, facility and operational detail.
Communication – You have excellent communication, customer service and interpersonal skills. You’re able to communicate with people who may be under stress, drawing enough information to accurately assess the situation and contact the appropriate resources.
Technology – You have the ability to learn new technologies monitoring, logs and other documentation and are comfortable using Microsoft Office.
Prioritization – You recognize situations and selects the appropriate response or notification, in emergency, potential emergency, or non-emergency situations. You can tend to a variety of systems and issues concurrently and determine priorities on an ongoing basis.
What else you need to know:
Work Schedule – This is a seven day a week and twenty-four hour a day facility. Normal work schedule will vary. Must be able and willing to work any and all assigned shifts, including weekends. Will be required to work during emergencies.
Work Environment – You will primarily work in an office environment.
Washington State Residency Requirement – Employees must establish a residence in Washington state within 30 days of their first day of employment and must maintain a residence in Washington State during their employment with the Port of Seattle. If a position is eligible to telework, work performed while teleworking must be performed in Washington State.
COVID-19 Vaccination Requirement – Effective, November 15, 2021, the Port of Seattle will require that at the time of hire, and as a condition of employment, the successful candidate will be able to provide proof of their full COVID-19 vaccination status, as part of the hiring process. This is a condition of employment for all positions at the Port of Seattle. People are considered fully vaccinated two weeks after their second dose in a two-dose series or two weeks after a single-dose vaccine. Prior to employment, candidates may make requests for a reasonable accommodation based on a medical disability or for sincerely held religious beliefs. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
Overtime Eligible – You are eligible for overtime pay in this role.
Safety Requirements – You will be required to comply with all work rules, safety, and Personal Protective Equipment (PPE) requirements.
Security Requirements – As the successful candidate, you must pass a Transportation Security Administration (TSA) background check as well as a criminal history background check with the Federal Bureau of Investigation (FBI). Your employment will be contingent upon obtaining a Port of Seattle ID badge upon clearance.
Union Representation – This position is represented by International Longshore and Warehouse union, Local 9.
Why you'll love it here:
Healthcare – Medical, Dental and Vision Care with options that work for you and your family.
Paid Vacation – Just about four weeks per year that increases with tenure to rest and rejuvenate.
Holidays – More than ten days per year to celebrate with family and friends away from work.
Pension/Retirement Plans – A pension and additional savings plans to prepare for your future after the Port.
Getting to Work – From subsidized parking and a low-cost public transit card to alternative work arrangements giving you an opportunity to work from home.
Parental Leave – Six weeks of paid leave to spend with new additions to your immediate family.
Development – From tuition reimbursement, training, stretch assignments and internal internships, we support a learning culture.
Diversity – We foster opportunities for employees to contribute to our communities and business success in a way that celebrates a fully inclusive and engaged work environment.
Work-Life Balance – We provide the resources to help you create habits to be healthy and balanced.
Mission Driven – We are focused together in promoting economic opportunities and quality of life in the region by advancing trade, travel, commerce and job creation in an equitable, accountable and environmentally responsible manner.
Why the Port of Seattle:
Every role at the Port of Seattle is vital to our thriving community. We are a leader in moving people and cargo across the country and around the world. With facilities and property ranging in scope from a half-acre park to one of the largest airports and container terminals on the West Coast, we maximize the public assets in our portfolio with an eye toward best uses and environmental sustainability.
Founded in 1911, the Port of Seattle owns and operates Seattle-Tacoma International Airport, two cruise ship terminals, Fishermen’s Terminal—home of the North Pacific fishing fleet, a grain terminal, four public marinas, and manages a number of real estate assets for financial return and economic advantage.
The Port’s operations currently help create nearly 200,000 jobs and $7 billion in wages throughout the region. Over the next 20 years, the Port’s “Century Agenda” seeks to create an additional 100,000 jobs through economic growth while becoming the nation’s leading green and energy-efficient port. Learn more at www.portseattle.org.