New Tripoli Bank, a $580 million community bank, is seeking a full-time Loan Operations Manager. The ideal candidate has a background in Loan Operations/Loan Systems.

This person will manage the Loan Operations Department in order to ensure that all loan documentation is accurate and meets all regulatory and Bank loan policy requirements; ensure department compliance with all operating policies and procedures; and provides periodic reports. 

Essential Duties Include:

• Serves as administrator for Loan origination and closing software, and the Bank’s core operating system. Responsible for system maintenance, changes and upgrades.

• Investigates new vendors to improve efficiency and service.  Sets-up and then trains support staff on new vendor/system use.

• Provides direct support for Federal Reserve Compliance Examinations and Safety and Soundness examinations.

• Coordinates internal audits – assembles data requests in portal and responds to any on-site questions or requests for additional information.    

• Recommends adjustments in the product lines in terms of product design, rate, etc, as appropriate.

• Continually reviews journals, articles, publication and other material to review regulatory and legal changes pertinent to the mortgage lending operation and to ensure that departmental policies and procedures comply with all applicable loan and regulations; works with Compliance Officer in this regard.

• Monitors all loan operations activities and takes appropriate action to correct improper activities with respect to internal procedures, external regulation, etc.

• Oversees the productive and accurate servicing of all loan accounts, e.g., credit inquiries, file development and maintenance, collateral control, loan reporting, etc.

• Interfaces with the collections personnel, as needed to assist in the collection of past-due loans and/or to protect the bank’s financial interests in a workout situation.

• Maintains compliance with all applicable laws and regulations concerning lending.  Works with Compliance Officer to resolve any issues.

• Reviews various loan reports on a daily basis and prepares any reports required by Chief Lending Officer.

• Ensures accurate data entry of information into computer for credit review/booking of loan.

• Oversees the preparation and distribution of required documents and records (i.e. disbursements, declination letters, lien releases).

• Responsible for maintenance of department files and logs; verifies that all required information is included

• Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Home Mortgage Disclosure Act (HMDA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.; ensures that the department and all personnel adhere to the same.

• Directly supervises assigned personnel as follows:

             o   Assists in the selection of new personnel as appropriate.

             o   Makes provisions for the proper orientation and training of new personnel; trains new personnel as required.

             o   Reviews employee performance throughout the probationary period and on a regularly scheduled basis thereafter.

             o   Organizes, schedules, and distributes work among assigned personnel.

             o   Keeps personnel informed of pertinent policies and procedures affecting the department and/or their jobs; creates an atmosphere in which upward communication from employees is encouraged.

             o   Administers personnel policies and procedures as established by bank policy.

• Liaison with Bank IT Department on issues impacting Compliance One and other bank system vendors impacting the Loan Department.

Qualifications:

• BS or BA degree in business-related field preferred

• Minimum 5 (five) years’ related experience required

• Proficient interpersonal relations, and communication

• A thorough knowledge of all aspects of loan operations activities and tasks

• Comprehensive knowledge of bank lending policies and procedures

• Moderate PC skills, proficient reading, writing, grammar and mathematics skills

• Frequently sits