Assistant Director of Residence Life for Housing Operations
Location: Geneseo, New York
Higher Education Institution
Educational Priority & Mission
The SUNY Geneseo Department of Residence Life, in partnership with our residents, promotes an inclusive living and learning environment that fosters well being and encourages engagement for all students who live on campus.
Residence Life administers selected co-curricular educational and assessment initiatives within the residential experience. Opportunities for student engagement and learning within the department include the living-learning communities and residential college houses, as well as student leadership and applied learning opportunities. Our trained Residence Life team members pursue ways to collaborate with Geneseo faculty and staff to support our residents as they pursue their individual educational and personal goals. By providing challenges to better themselves, demonstrating an ethic of individual care, and building a strong, vibrant campus community, we hope to make a long-lasting positive impact on the lives of our students.
Commitment to Diversity, Equity, Inclusion, and Belonging
All Residence Life staff will participate in critical dialogue around DEI, anti-racism, and cultural humility. All training, educational initiatives, and occupancy management will incorporate these commitments and staff will espouse these values in their roles through programmatic and engagement efforts.
Commitment to Wellbeing
All Residence Life staff will work together to create a working and living environment that promotes individual agency and advocacy for all community members and empowers them to build a well-lived life. All training, educational initiatives, and occupancy management will incorporate these commitments and staff will espouse these values in their roles through programmatic and engagement efforts.
Description of Duties and Responsibilities:
Supervise and coordinate all room assignments, openings, closings, card access and keys, and paperwork for all residence halls.
Supervise and coordinate all aspects of the housing recruitment and assignment processes for new and returning students including publication revision, online assignment process, townhouse selection, and suite and individual room selection, and all pertinent communication.
Oversee Area Coordinators (ACs) and Residence Director Interns (RDIs), and indirectly supervise student staff including Assistant Residence Directors (ARDs), and Resident Assistants (RAs) in all aspects of housing assignments and residence hall operation.
Coordinate regular (biweekly/weekly) meetings with Facilities Services staff to maintain relationships and stay abreast of operational needs and updates.
Maintain and update occupancy charts and statistical information related to past and present occupancy, trends, and future projections.
Ensure maintenance issues in the residence halls are brought to the attention of the appropriate personnel as the official department liaison to Facilities Services.
Educate and ensure compliance of the professional Residence Life staff as it pertains to housing and facilities operations in the residence halls - including, but not limited to fall and spring staff training, in-services, learning meetings, opening and closing of residence halls, health and safety inspections.
Provide regular updates to Residence Life staff about occupancy management, maintenance needs, and facilities operations.
Oversee Summer housing operations - including management of summer school housing, hiring and supervision of Summer RAs, supporting access for summer conferences, host the summer preparation meeting, etc.
Chair the Housing Committee for the department.
Coordinate the dissemination of Residence Life information to key constituents: Campus Auxiliary Services, Facilities Services, Admissions, International Student Services and Scholars; emails, presentations, and workshops.
Schedule and facilitate distribution of Residence Life information to new students.
Maintain the Housing section of the Residence Life webpage.
Participate in developing assessment plans for housing operations.
Coordinate and participate in student and staff recruitment efforts.
Track, analyze, and report data about resident student demographics, living learning community engagement, accessibility, etc.
Oversee furniture replacement funds allocated by the Dormitory Authority and order replacement furniture pieces and mattresses for existing residence halls as appropriate.
Supervise a member of the professional staff.
Serve as a liaison with other campus departments including: CAS, Facilities Services, Facilities Planning, Conference Services, University Police, CIT, Admissions, Intercollegiate Athletics, International Student and Scholar Services, Disability Services, Access Opportunity Program, and other Student and Campus Life departments.
May serve as advisor to Inter-Residence Council (Residence Hall Association).
As a representative of the department, the assistant director will be expected to participate in special college events throughout the academic year. The assistant director will be required to work some evenings and weekends throughout the academic year.
Master's Degree in Student Affairs, Higher Education, or related field
Demonstrated experiences and skills that will foster and augment community and student development and the department mission.
Demonstrated strong organizational and interpersonal skills, as well as the ability to work with others.
Must be creative, flexible, enthusiastic, and self-motivated. Top candidates will be able to prioritize tasks, work independently, and achieve goals with minimal direct supervision.
Demonstrated strong communication and organizational skills
Experience working in Residence Life
A basic understanding of programming and event management responsibilities.
Displayed commitment to diversity, equity, inclusion, and belonging, and be culturally competent.
Experience with conflict management.
Related experience with occupancy management, including room selection process, housing projections, and key management. This experience should include but is not limited to:
Simplicity Housing Software or related housing software
Web TMA or related Work Order System
Basis G or card access software
Working knowledge of Excel or Google Sheets or similar product for tracking information
Exposure to the overall student conduct process
Residence Hall management
Supervision, training, and resident retention and recruitment
Residence Life professionals will be required to work evenings and weekends throughout the academic year when needed. This is a 12 month position.
Preferred Qualifications * Experience in student housing and collegiate facilities management * Experience with training staff * Experience with Residence Hall Association/Hall Council Advisement * Experience with Maxient or similar student conduct software * SUNY experience
Founded in 1871, Geneseo is a premier public liberal arts college. Nationally recognized for excellence and value in the liberal arts, Geneseo is known for its exceptional faculty, its welcoming atmosphere, and its reputation for producing successful alumni.
Located on 220 acres in the historic Village of Geneseo, and a short drive from Rochester and Buffalo, Geneseo offers a warm environment for learning and discovery. The campus embodies the classic aesthetic of Northeastern colleges with brick walkways, shade trees, and ivy-draped buildings.