Job Summary: Under general supervision, the individual in this position performs diverse administrative and support activities for a department or division. This position serves as a central point of contact with other departments and external constituencies in the resolution of a variety of day-to day matters. The Senior Administrative Assistant is distinguished from the Administrative Assistant by the more complex level of assigned work, specialized knowledge, discretion, skills and experience required.
This list includes, but is not limited to the following:
Performs a variety of complex, diverse and confidential duties that involve exercising some independent judgment and discretion, multi-tasking with efficiency, and maintaining accuracy.
Understands and applies office procedures and practices associated with the specialized nature of the department or division.
Responds effectively to inquiries from students, staff and/or the public regarding departmental procedures or services.
Utilizes knowledge and understanding of underlying operational issues and established department/division practices and/or dictation to compose and edit technical and/or administrative correspondence, documentation, and complex reports using a personal computer.
Oversees and/or performs specialized recordkeeping requiring compilation and classification of varied information, data collection and database management, and/or specified information-gathering projects and tasks associated with department or division internal and external reporting or compliance requirements.
Reconciles accounts and information as required, ensures accuracy, and resolves problems.
Schedules and coordinates meetings, events, interviews, appointments, and/or other similar activities, which may include coordinating travel and lodging arrangements.
Manages administrative activities and maintains workflow of the department or division in the manager’s absence.
Provides and/or oversees support activities for the department or division such as answering telephones, resolving and/or referring a range of administrative problems and inquiries to appropriate individuals, and following up on operational commitments.
Composes, prepares, or ensures timely responses to a variety of routine written inquiries.
Prepares, transcribes, composes, types, edits, and distributes agendas and/or minutes of meetings as required.
Monitors, tracks, reconciles and reports on budgetary and other business affairs for a department as required.
Requisitions supplies, printing, maintenance, and other services, prepares appropriate purchasing documents, and processes invoices as required.
Adapts or modifies existing office processes to accommodate new procedures or methods.
Trains others on office processes and procedures, equipment and software.
May lead and direct the work activities of part-time or work-study office employees by planning, assigning, and directing work, and addressing and resolving problems.
Sorts, screens, reviews, and distributes incoming and outgoing mail.
Maintains a positive, helpful, constructive attitude and work relationship with supervisor, college staff, students, and the community.
Department Specific Duties
Creates PowerPoint presentations and assists with preparation for internal and external presentations.
Performs other duties as assigned.
Minimum Qualifications Education and Experience: Associate’s degree or Applied Associate’s degree or certification from a two-year college or professional/technical school or program and a minimum of three years full-time related experience and/or training; or equivalent combination of education and experience.
Knowledge, Skills, and Abilities: • Excellent customer service and interpersonal skills • Strong written and verbal communication skills • Proficient skills using Microsoft Office applications, including PowerPoint and Excel • Proficient skills using a variety of database systems • Ability to work cooperatively with faculty, staff, students, industry, community organizations and members of the public • Ability to prioritize multiple tasks in a fast-paced environment • Ability to work effectively under pressure, meet deadlines while exercising sound judgment and discretion • Ability to operate standard office equipment including phone and copier
Employment is contingent upon successful completion of background check and proof of degree if required for this position.
All application materials including resume and cover letter must be uploaded and the application completed prior to the close date
North Idaho College is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. We are committed to being a welcoming campus that supports a diverse and inclusive learning environment.
Founded in 1933, North Idaho College (NIC) is a comprehensive community college located on the stunning shores of Lake Coeur d'Alene. NIC offers degrees and certificates in a wide spectrum of academic transfer and career and technical education programs.