You bring your body, mind, heart and spirit to your work as a PBX Operator
Your compassion is tangible: patients feel it in the hand they hold. Families feel it in your prayers. Colleagues feel it in your support.
You know when to move quickly. When to sit quietly. When to laugh loudly.
St. Vincent Healthcare is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. Our 286-bed level II trauma center has provided care in Montana and the surrounding area since 1898, and our 30-clinic network ensures community needs are met. We offer comprehensive, specialty care, including a âœhospital within a hospitalâ specifically for children, and are proud to extend SCL Healthâ™s missions by treating the poor, the vulnerable, our community and each other.
Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, weâ™ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.
Together weâ™ll align mission and careers, values and workplace. Weâ™ll encourage joy and take pride in our integrity.
Weâ™ll laugh at each otherâ™s jokes (even the bad ones). Weâ™ll hello and high five. Weâ™ll celebrate milestones and acknowledge the value of spirituality in healing.
Weâ™re proud of what we know, which includes how much there is to learn.
In this position the PBX operator provides 24-hour processing of all inbound calls from the public at large. This position also serves internal users by providing general information and caller connection support through the use of the Public Branch Exchange (PBX).
The PBX operator provides 24-hour processing and immediate dispatching of all hospital emergency and alert calls through the hospital emergency line and Nurse Call. The PBX Operator also provides 24-hour monitoring and dispatching of hospital facility alarms.
All operators are trained to perform Call Center Specialist duties as after hours clinic support for the Health Access department (see Call Center Specialist-Health Access)
â— Answer incoming switchboard calls in the order they are received
â— Assists callers by initiating transfers or pages
â— Answers the hospital emergency line, monitors Nurse Call and dispatches all emergencies
â— Monitors and dispatches hospital facilities alarms
â— Participates in the interview process for hiring new staff.
We hire people, not resumes. But we also expect excellence, which is why we require:
High School Diploma or equivalent
Your next move
Now that you know more about being a PBX Operator on our team we hope youâ™ll join us. At SCL Health youâ™ll reaffirm every day how much you love this work, and why you were called to it in the first place.
SCL Health is a faith-based, nonprofit healthcare organization dedicated to improving the health of the people and communities we serve, especially those who are poor and vulnerable. Founded by the Sisters of Charity of Leavenworth in 1864, our $2.8 billion health network provides comprehensive, coordinated care through eight hospitals, more than 150 physician clinics, and home health, hospice, mental health and safety-net services primarily in Colorado and Montana.