A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Provide responsible and administrative support to the staff of the Education Office, with the potential to support special projects as deemed

necessary.  Must maintain confidentiality in matters of high sensitivity and confidential in nature.   Must be able to manage multiple schedules

and multitask daily, as well as exercise judgment on setting priorities for the effective use of time.  Other administrative and support duties as

directed by the Program Administrator, CME Coordinator, or Program Director in support of the Education Section. This position will require

some early evening and weekend work hours.

• Assists in residency-related and allied health programs and events duties under the direction of the Program Administrator and CME Coordinator. 
• May assist with tracking biweekly duty hours monitor with meal credit reimbursement
• May assist with monitoring/logging of attendance for required conferences/lectures
• Ongoing on-call handbook updates and distribution
• Monthly Journal Club notification, archive and distribute
• PCard Reconciliation
• Order and distribute items for education group
• May process calendar updates for CME and Residency programs
• Prepare/process routine forms
• Support basic program operations for recording of digital curriculum and grand rounds, including setting up video recordings, conferences and trainings.
• Maintain electronic library of residency program curriculum lectures (Canvas and Mediasite)
• Schedule and provide logistical support for meetings and webinars for lecture management; may include taking detailed minutes with action items, drafting, and disseminating other meeting materials.
• Establish and maintain lists with contact information of both internal and external stakeholders, including program participants, to ensure quality communication.
• Participate with education team in program events (some scheduled during evenings or on weekends), up to and including:
  • Resident recruitment
  • Annual course review recordings (when in-person)
  • Annual graduation
  • Annual resident/fellow welcome picnic
• Other duties as assigned.

• Associates degree or an equivalent combination of education and experience.
• Five or more years of administrative support experience in a busy office environment.
• Our ideal candidate will have experience working in a team oriented, fast-paced work environment with a proven track record of meeting deadlines, anticipating the needs of the team, and delivering outcomes.
• Ability to set priorities, handle multiple assignments and deadlines from several people, and display excellent judgment while operating in a flexible and professional manner; strong ability to multitask while remaining focused is essential.
• Proficiency in use of Microsoft Excel, Powerpoint, and Outlook; Schedulon; Adobe; Concur, Canvas, Qualtrix.
• Ability to create and maintain basic databases.
• Experience with meeting management and event planning.
• Excellent organizational skills; ability to set priorities and meet deadlines; ability to problem solve operational issues in a logical manner.
• Excellent verbal, written, and interpersonal skills, with a strong customer service ethic.
• Ability to compose and produce professional correspondence, and to communicate effectively and professionally via phone and e-mail with faculty and staff within UMHS and key contacts and stakeholders outside of the Health System (state or national societies, vendors). 
• Ability to manage complex schedules and calendars, maximizing efficient use of time.
• Ability to work independently with minimal supervision and maximum collaboration in a team environment.
• A high degree of initiative, resourcefulness, and the ability to anticipate needs.

• Prior experience within the University of Michigan and familiarity with their systems, policies, and procedures.

• Academic health system and graduate medical education experience.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations, including boosters when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine.  This includes those working remotely.   More information on this new policy is available on the Campus Blueprint website or the UM-Dearborn and UM-Flint websites.