Facilities Operations Coordinator-Westchester Lower School
The Windward School
Location: White Plains, New York
Type: Full Time
Required Education: High School
Job Title: Facilities Operations Coordinator
Campus Location: WLS
Supervisor: Director of Operations
Last Updated: June 2022
The school is an independent, coeducational day school dedicated to providing an excellent instructional program for children with language-based learning disabilities. The multisensory curriculum is designed for students of average to superior intelligence who can benefit from the unique educational experience provided. Through direct instruction in small class settings, a trained staff assists students to improve their language skills. Academic success, combined with opportunities for social and emotional growth, enables students to understand their learning styles, build confidence, and develop self-advocacy skills. Windward is committed to helping students achieve their full potential in preparation for a successful return to the mainstream educational environment. To meet these goals, the school provides ongoing training to its faculty based on the most current research and also shares its expertise with the parent body, other educators, and the broader community.
A world where every child with a language-based learning disability is empowered to achieve unlimited success.
Serves as the principal clerical support and customer service representative for the Facilities Operations Department.
Duties and Responsibilities
Serve as principal receptionist and customer service agent for the Operations Department.
Provide clerical support to the Director of Operations, Facilities Director, and Maintenance Supervisors including but not limited to purchase orders, request for proposals coordination, vendor scheduling, and records retention.
Maintain and organize electronic/paper office files and inventory databases, aiding in the digitization of files across all three campus locations.
Receive, process, and assign facilities service requests utilizing the online ZenDesk ticketing system, email, phone, and radio communications.
Daily oversight of Event Management Systems (EMS) calendar and facilities service requests.
Work in coordination with the Director of Operations and the Facilities Director to ensure proper event staffing, security, and catering needs are met for all events.
Must be present when needed at after-hours school-wide events to oversee maintenance staff including but not limited to Back-to-School Picnic, Homecoming, Graduation, Schwartz Lecture, and various Board of Trustee events.
Position may be required to perform duties outside their normal responsibilities as needed and when requested.
Excellent verbal and written communication skills.
Ability to speak and understand conversational Spanish required.
Strong clerical and organizational skills with a demonstrated initiative to build and implement improvements to office functions.
Experience managing event logistics from an operational standpoint (hotel, school, or other event management experience preferred). Innate ability to gather and organize a vast array of information related to the execution of concurrent and varying events.
Experience working within a large, complex organization and ability navigate the intricate and constantly evolving moving parts of such an organization.
Advanced knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.
Event Management Software (EMS) and ZenDesk ticketing experience is preferred, but is not required.
A willingness to learn new software programs applicable to this position as needed.
Experience working in a school environment preferred.
A bachelor’s degree is preferred.
Physical demands include lengthy periods of standing, use of computer and phones, and carrying heavy objects.