Executive Director, Infrastructure Services Operations (INFO SYS MGR 2)

Department Description

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Executive Director, Infrastructure Services Operations (INFO SYS MGR 2)

Information and Educational Technology (IET) provides the foundational and enabling infrastructure, hardware, software, and systems that provide support for institutional activities at UC Davis. These include, but are not limited to, Data Center, virtualization, system administration, IT Express central service desk, IT Service Management, Identity and Access Management, Email, Telecommunications, network, website hosting and content management, academic applications, and information security.

IET manages their organizational responsibilities guided by architectural standards and supported by the professional methodologies such as IT Service Management and Project Management. IET takes an end-to-end view of delivering the right products and services, at the right time, to our campus customers.

Under the general direction of the Associate Chief Information Officer (CIO) of Enterprise Infrastructure Services (EIS), the Executive Director of Infrastructure Services Operations is a member of the EIS senior leadership team. This position is a part of a diverse and inclusive leadership team that values different points of view to support UC Davis education and research needs in a collaborative work environment that highly encourages innovation and learning.

Job Summary

Final Filing Date

August 19, 2022

Salary Range

$92,700 - 230,200 (Targeted Salary Budget: $160,000-195,000). Salary Grade 27.

Salary Frequency

Annual

Appointment Type

Career

Percentage of Time

100%

Shift Hour

Mon - Fri

Location(s)

Hopkins Building

City

Davis

Union Representation

No

Benefits Eligible

Yes


We offer exceptional employment benefits including medical, dental, and vision plans, generous paid vacations and holidays, excellent retirement savings and investment plans, continuing education, and reduced fee and scholarship programs.

THIS IS NOT AN H1- B OPPORTUNITY

Responsibilities

This position manages the Infrastructure Services with EIS providing leadership and direction to its units which include the Data Center, the Network Operations Center, Infrastructure Systems Management and the Windows Administration Group. This role proactively manages the EIS-Infrastructure unit's spending and implements solutions to reduce operational costs in order to create budget for innovative solutions. This includes preparing budget estimates and recommendations for procurement of services, training, and necessary technologies.

The Executive Director of Infrastructure provides direction and oversees the operations of IET on-premises and cloud-based technology infrastructure including networks, end-user computing and telephony, servers and storage, virtualization, infrastructure and network security and operating systems support. This includes direction and oversight of the design, installation and configuration, operations and maintenance of all middleware, system software, and development and operations support tools and other software platforms to support the development, quality assurance, training, and production operations of EIS enterprise systems and departmental applications. This role oversees the research and evaluation of current technology trends and industry practices to ascertain the feasibility of using such technology and practices in the UC Davis IT environment, including formulating and executing cloud services implementation and technology improvement projects in accordance with the IET cloud strategy. Implements and operates adequate security controls in collaboration with the IET Security Office to ensure compliance with information security policies.

Required Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 7 years of experience leading and managing multidisciplinary teams.
• 7 years of experience managing mission critical and enterprise IT systems and services.
• 5 years or more of experience providing data center, network operations and system administration services to a large customer base.
• Applied knowledge of information security controls.
• Applied knowledge of project management principles and practices.

Preferred Education/Experience

• Advanced Degree in IT such as Technology and Information Systems, Computer Science, Information Science, Systems & Network Administration, Software Engineering, or Computer Engineering.
• 5 years or more of experience managing and/or supporting large and complex projects.
• 5 years or more of experience in business continuity and technology recovery processes.
• 5 years or more of experience managing enterprise vendors and service providers.
• Applied knowledge of ITIL principles and practices.
• Applied Knowledge of emerging technologies and their applications to business processes.

Applicants are strongly encouraged to submit a resume and cover letter with their application.

Special Requirements

This position may be subject to a criminal background investigation, drug screen, Live Scan fingerprinting, medical evaluation clearance, and functional capacity assessment.

The University of California has implemented a SARS-CoV-2 (COVID-19) Vaccination Program SARS-CoV-2 Vaccination Policy (ucop.edu) covering all employees. To be compliant with the policy, employees must submit proof of vaccination or a University-approved exception or deferral.

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds, and you belong here.

As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected.

The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

#LI-DNI

#LI-DNI

Final Filing Date

August 19, 2022

Salary Range

$92,700 - 230,200 (Targeted Salary Budget: $160,000-195,000). Salary Grade 27.

Salary Frequency

Annual

Appointment Type

Career

Percentage of Time

100%

Shift Hour

Mon - Fri

Location(s)

Hopkins Building

City

Davis

Union Representation

No

Benefits Eligible

Yes


To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucdavis/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=7&JobOpeningId=34749&PostingSeq=1

The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.





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