As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

UW Facilities manages the University’s buildings, infrastructure and land, with more than 1,100 employees in a variety of fields. The Asset Management group includes Capital & Space Management, Real Estate, Sustainability and other teams responsible for planning and workload management. The Operations group includes Project Delivery, Maintenance & Construction, Campus Utilities & Operations, Building Services, Transportation Services and Safety. Supporting these groups, as well as the separate Emergency Management team, are the Business Intelligence & Information Technology group and the Finance & Administration group.

Maintenance & Construction has an outstanding opportunity for a Program Coordinator, Surplus Retail Store & Inventory..

Under the direction of the Program Support Supervisor for Store & Inventory, coordinate the Surplus Property retail store operations and activities.

The person in this position must be experienced with front-line customer service support via email, phone, and in-person visits and highly skilled at interfacing with and assisting the campus community and general public. The ability to problem-solve, collaborate cross functionally with other programs, and thrive in an environment with many moving parts are strong attributes for this position.

General job responsibilities include:

Serve as the primary contact for the surplus property retail store operations. Advise the campus community, governmental agencies, non-profit organizations, and the general public regarding the policies and procedures for acquiring surplus property and ensure compliance with University policies and procedures, WACs, and RCWs with regard to the acquisition of state surplus property.

Coordinate surplus retail store operations. Receive, separate, evaluate, price, and sell surplus property. Research pricing, markets, identify potential buyers. Maintain and update merchandise presentation to maximize the use of warehouse space and accommodate incoming surplus property.

Conduct retail store sales of surplus property to University of Washington departments, state and local governmental agencies, non-profit organizations, and the general public. Follow department cash handling policies and guidelines. Prepare and process sales receipts; receive and process sale revenue. Generate daily cash sales report and reconcile reports with sales receipt forms and cash revenue received. Complete sections of cash report as required. Process and handle charge sales; reconcile credit card merchant reports with sales receipt forms.

Promote Surplus retail sales activities. Update and maintain retail store inventory listings and online auctions. Create content for social media accounts. Develop marketing communication campaigns, including email, e-newsletters, signage and advertisements.

Assist in preparing warehouse for public stores. Maintain and update interior and exterior signage.

Maintain and update government agency and non-profit eligibility and reseller and tax exempt buyer files. Conduct annual audits and reviews.

Monitor Surplus email account; respond to inquiries for information. Compose and distribute electronic newsletters notifying clients of upcoming sales and events. Bring forward customer feedback for review and analysis by Program Support Supervisor and Moving & Surplus Manager.

Create, improve, and maintain program procedures.

Conduct physical inventories of merchandise as scheduled and/or directed. Direct and review the work of and provide training and coaching to student assistants. Provide direction and assignments to Moving and Surplus staff working in the Surplus Store.

Identify hazardous materials, such as sharps, chemicals, asbestos, lead, mercury, radioactive producing devices, lasers, etc. Follow handling and disposal guidelines; submit inquires and disposal requests to EH&S.

Provide customer assistance, including loading and unloading property, and order fulfillment. Safely operate material handling equipment used in receiving and retail areas within the store and warehouse and when loading and unloading property.

Participate in organizational, division, unit, and work group programs: Balanced Scorecard, Lean Process Improvement, and other business efforts in order to improve workplace practices and processes to add value to the services provided.

Provide coverage for other Surplus Program Coordinators during planned and unplanned absences. Assume higher level duties as assigned.

Assist with special projects as assigned. Perform additional duties as assigned.

Required to work Surplus Property public auctions, usually held on Saturdays, 6-8 times per year.

Core Competencies:

•Demonstrate personal integrity and trustworthiness
•Manage stressful situations and changing priorities effectively
•Anticipate, recognize and resolve problems
•Be responsible and accountable
•Use organizational skills and provide attention to details
•Maintain a positive, optimistic and success-oriented attitude
•Exercise professional demeanor, which includes being tactful and courteous
•Exhibit a professional work ethic
•Continuously promote a safe work environment
•Willing to learn and understand the terms and concepts of our DEI culture and commit to being a part of creating and maintaining a diverse, equitable, respectful and inclusive workplace. 
•Demonstrate a commitment to growth, learning, and self-awareness to improve our work environment.


Requirements include:

•High school graduation or equivalent AND two years of experience in retail operations/warehouse operations/materials management OR equivalent education/experience.

Additional Requirements include:

•Retail sales and merchandising experience
•Excellent customer service skills
•Strong organizational and problem-solving skills
•Ability to maintain and model composure in a fast-paced, dynamic customer service driven environment.
•Flexibility to meet changing business/customer needs
•Excellent oral, written, and interpersonal communication skills
•Ability to communicate clearly and effectively
•Ability to work effectively in a team environment
•Demonstrated proficiency with personal computing environment, Microsoft Office Suite, proprietary databases, web-based tools, and other proprietary software products or willingness to learn/use computers and related software

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

Desired:

•Experience with environmental stewardship practices, such as waste reduction solutions and recycling methods
•Experience with process improvement
•Experience coaching and training staff
•Experience operating material handling equipment
•Possession of a valid Washington State driver’s license.


Conditions of Employment:

•Standard work schedule is: Monday, Wednesday – Friday 7:30am to 4:00pm, Tuesday 8:00am to 4:30pm. Flexibility of schedule is required in order to meet operational needs.
•Required to work Surplus Property public auctions, usually held on Saturdays, 6-8 times per year.
•Work is normally performed in an interior warehouse environment and an interior office environment. However, work may include outdoor work with exposure to the elements and variable weather conditions.
•Substantial footwear is required and must be worn with operating material handling equipment and/or moving materials and must be provided by the employee.
•Ability to lift up to 50 pounds unassisted and ability to lift 50-100+ pounds with assistance.
•Must be able to work in a non-smoking environment
•Valid Washington State Driver’s License
•Regular and predictable attendance is required


As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.


Application Process:

The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process.  These may include Work Authorization, Cover Letter and/or others.  Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.